Free in-home water testing

An official test kit, at your kitchen sink, with the numbers explained. No charge and no obligation to buy anything.

A hardness test being run at a customer’s kitchen tap with an official test kit

Every recommendation we make starts here, because water varies more across the valley than people expect. Two houses a few miles apart can be on different sources with meaningfully different hardness, and a home on a private well is a different conversation again. We bring the kit, test the water coming out of your tap, and tell you what the numbers mean.

What it does for you

Hardness in grains per gallon

The number that determines whether you need a softener and, if so, what size. Everything else follows from it.

Total dissolved solids

What is dissolved in your water overall — the figure that tells us whether reverse osmosis is worth it for drinking water.

Your tap, and the local average

The number at your house, read against what your area actually runs. One without the other is only a snapshot.

You keep the results either way

The numbers are yours whether you buy anything or not.

What happens during the visit

It takes about half an hour. We test hardness and total dissolved solids at the kitchen tap, look at where your main line comes in, check whether there is a softener loop already plumbed in the garage, and look at the age and condition of your water heater — which is usually the clearest evidence of what the water has been doing.

Then we tell you what we would do about it, in what order, and what it costs. If the answer is that you do not need anything yet, that is a fine answer and you will hear it.

Why we do not quote over the phone

Not over the phone, but we will over a video call. A quote given without expertise or a real connection is a guess, and guesses in this trade are how people end up with an undersized system that regenerates every night. The test is free because it makes the recommendation real.

Common questions

Is the water test really free?

Yes, along with the consultation. There is no charge and no obligation.

What do you test for?

Hardness in grains per gallon and total dissolved solids as standard, and we will look at specific concerns — arsenic, nitrates, iron, a private well — if you have them, where a laboratory result may be necessary.

How long does it take?

About thirty minutes, including looking at your plumbing connection and talking through what the results mean.

Do you test well water?

Yes. Wells around the valley's edges — Cave Creek, New River, the far West Valley — are a different problem from city water, often involving iron, sulphur, nitrates and more pernicious pollutants alongside hardness.

Available across the Phoenix valley

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